Let’s take a moment to remember our dear friend, Tanzu Net. We’ve shared many products and downloads with you, and you will always hold a special place in our hearts…🫡

TanzuNet will officially be redirected and migrated to the  Broadcom support portal (aka BSP) sometime after today, June 21, 2024.

For all the migration details see the official KBs:

Tanzu Network to Broadcom’s Customer Support Portal Transition and Timeline Information

Tanzu Network to Broadcom’s Customer Support Portal Transition – Automation Impact

Update Log:

  • As of June 24th, 2024 – the cutover has been completed. Fixed a few typos and added some detail on platform automation part.

Now what? 

You may be wondering how I will download my beloved Tanzu Application Service (now known as Tanzu Platform for Cloud Foundry)? What about OpsMan? The TAS tiles? What about Platform Automation? etc. etc.

Here is my attempt to help you navigate the Broadcom support portal from the perspective of a TAS/TPCF customer.

First and foremost, you need to make sure you have your account setup correctly. William Lam has already published many useful blogs on this topic and the BSP in general, check these out if you need help bootstrapping your BSP account:

Tips for navigating and downloading from new Broadcom Support Portal

No entitlements needed for these popular VMware downloads on Broadcom Support Portal (BSP)

Useful Links for VMware by Broadcom Day 2 Transition

These are great ways to get started, and they focus a lot on the core VCF products. Now, let’s navigate to BSP and show you how to download TAS related bits.

If you have account or site ID issues, please reach out to your account reps to expedite any issues with entitlements, etc.

How do I manually download tiles?

Step 1: From the main page, make sure you navigate to the Tanzu BU field.

Step 2: Navigate to the My Downloads page

Step 3: Once you are in my downloads section – search for “Tanzu Application Service” at the top right search bar. This should help narrow down all the initial results.

Step 4: Click on “VMware Tanzu Application Service for VMs”. Once the screen loads, past the dancing Broadcom logo, then click the drill down to see all the available TAS versions.

Step 5: Click on the latest version (as of today, it’s 6.0.4+LTS-T) – the screen will present the dancing Broadcom logo again, and after that loads, you will see all the usual suspects you saw on the TanzuNet page.

Quick note – if you have not downloaded this version of the product before on BSP, you will see a check box to unlock the product download – I had to load another version because I already clicked on it for 6.0.4, but make sure you “check” I agree to the terms and conditions, and that should unlock download icon.

Step 6: Click the Download button/and choose where to save the file on your local machine.

The download should start in your browser, and download like any other file.

What about other TAS tiles? The search bar is your friend – rinse and repeat the process above for what other tiles you need. 

Postgres Tile:

Tanzu Operations Manager:

Ok, we covered how to manually download TAS and its Tiles, but what about platform automation?

Reminder – check out these KB articles on the full migration impact of tanzunet:

Tanzu Network to Broadcom’s Customer Support Portal Transition and Timeline Information

Tanzu Network to Broadcom’s Customer Support Portal Transition – Automation Impact

In short – only a subset of the pivnet/tanzunet APIs will/have been re-hosted on Broadcom support portal. This will result in a reduction of features supported by the re-hosted APIs, but is intended to be enough functionality to ensure platform automation pipelines continue to operate.

Here’s a summary of the change:

A relevant callout for Platform Automation/TAS users:

What’s the TL: DR of the above?

  • Only the API endpoints for Tanzu Ops Man CLI (OM) and platform automation are being migrated
  • If you have explicit FW entries to reach tanzunet, they are going to change, you will need to update accordingly
  • If you have custom automation that uses the pivnet cli, use it at your own risk. Everything should move over to using the om cli.
  • The engineering teams are doing everything possible to make this as seamless as possible for our customers. Monitor your pipelines for any issues.

Hopefully this blog proves somewhat useful as we all deal with learning a new system.

If you have any questions – feel free to reach out in the comments, and I will see what I can help you with!

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